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Conversation Hub

Supercharge your enterprise support team’s productivity by harnessing our generative AI-powered unified Inbox. Create smart chatbots that can interact, assist, and even generate potential leads. Our no-code virtual assistant is designed to automate customer support tasks, resulting in cost savings for your business. It smoothly facilitates conversation across various channels, aligning with your customers' preferences. This is all achievable through our user-friendly omnichannel chatbot building platform.

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Enterprise-level Conversational AI platform, supercharged by eSenseGPT. Elevate your customer interactions with the Gen-AI driven Chatbot, Live chat, Campaigns, and much more. These capabilities empower you to deliver outstanding customer experiences, boosting loyalty and ensuring long-lasting customer relationships

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Build useful chatbots with no coding required

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• Automated responses: Provide automated responses to user inquiries and requests

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• Natural Language Processing (NLP): Understand user inputs and provide relevant responses. This technology enables chatbots to understand and interpret human language, even if it includes slang or colloquialisms

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• Personalization: Can be customized to provide personalized responses and services based on user preferences and previous interactions

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• Multichannel support: Can communicate with users across multiple channels, including websites, social media platforms, messaging apps, and more

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• 24/7 availability: Can operate 24/7, providing users with support and assistance at any time of the day

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• Integration with other systems: Seamless Integration with 3rdParty applications & CRM

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• Regional language support: Can be used to communicate with users in their native langue either as Translation or Transliteration

Conversational AI

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  • AI-powered agent assist
     

  • Supercharge your enterprise support team’s productivity by harnessing our generative AI-powered unified Inbox.
     

  • Provide your agents with cutting-edge tools like auto-response, ticket summarization, and coaching insights
     

  • Canned response suggestions for quicker response and reduced handling time
     

  • DocuSense integration with Inbox knowledge base to help agents find information quickly
     

  • Seamlessly manage customer interactions across chat, email, and voice

Every conversation stitched to one view

  • Every conversation stitched to one view Keeping up with customers coming across multiple touch-points can be a challenge.
     

  • Simplify omnichannel interactions with the OneView Inbox

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Dip down Documents

A solution that saves time That’s what your customers want.

 

Keep conversations flowing as your AI chatbot platform answers complex queries within seconds with DocuSense

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Seamless Human Handover

Everything you need, under one fully integrated platform Balance automation with the human touch.

 

Set up quick replies, close sales, and collaborate with customers in real-time with Live Chat

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Better Experience

  • A better, faster, stronger way to connect with customers
     

  • Experience streamlined communication with our free AI chatbot, providing 24/7 lead generation, support optimization, and personalized conversations

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Build useful chatbots with no coding required

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  • ​Generate & Filter Leads 

  • Engage Prospects Consumers 

  • Personalized product recommendation 

  • Appointment booking 

  • Order/delivery tracking 

  • Customer Support 

  • Promotion & discounts 

  • Encourage Referral programs 

  • Feedback collection 

  • Engage with offers & greetings 

  • Account updates 

  • Bill reminder & auto payment

Other Products

One software
Many More possibilities

Stop paying thousands of dollars to dozens of marketing, sales, and support software. Experience the world's most affordable, unified software. EngageBay's all-in-one CRM software is the most comprehensive solution for your business.

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